Consulting & Food Enthusiast Coordinator
Job Category:
CIA Consulting Requisition Number:
KITCH004338 Apply now Posted :
February 21, 2024 Full-Time Locations Showing 1 location DescriptionThe hiring rate for this position is $22.
00 an hour.
The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more!As the benefits package at the CIA results in a significant value above the base hiring rate for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.
POSITION SUMMARYThe Consulting & Food Enthusiast Coordinator will be responsible for the overall coordination of the on-campus customer experience including the kitchens for the Food Enthusiast and CIA Consulting department's programming.
ESSENTIAL RESPONSIBILITIES Coordinate with the Food Enthusiast (FE)/ CIA Consulting (CIAC) team to ensure successful kitchen experience for all programs while providing the highest level of customer service Accountable for maintaining the standard of excellence in customer service for all client interactions and fostering FE/CIAC customer relationships.
Greet clients and ensure that all guest related kitchen details are accounted for prior to program.
Coordinate facility set up and break down including, but not limited to continental breakfast, physical room configuration per client requests, etc.
Coordinate client needs including, but not limited to restaurant reservations, housing and transportation as well as special requests.
Assist guests in the kitchen setting with any questions, general needs, training on the safe operation of all equipment, locating utensils, equipment and/or food items needed for their class, keep students informed of dishwashing and cleaning procedures of all kitchen and common spaces.
Assist in the kitchen as needed, providing support to the chef instructor and guests during all hands-on classes.
This includes set-up, mise en place, clean-up, and restocking equipment.
Assist in the registering of participants into student registration system (Xen), including but not limited to generating certificates, rosters, and course completion.
Contact class waitlists per weekly report, when new classes and/or sections are added, and/or when canceling or transferring registrations.
Process transfers or refunds, send receipts, apply discounts, process gift card payments, and provide details on course offerings.
Responsible for monthly program supply inventory; ordering program and office supplies as needed.
Team monitoring of website emails and escalating issues appropriately.
Assists CIA Consulting/Food Enthusiast Programs Manager and Directors with calendar scheduling.
Coordinate with Accounts Receivable on the management of invoice creation, tracking, collection and deferred accounts for consulting and food enthusiast programs as needed.
All other duties as assigned.
REQUIRED QUALIFICATIONS Education :
Associate's Degree in Hospitality, Business Administration or related field or significant experience in lieu thereof.
Experience :
Minimum of two (2) years of experience in a hospitality or customer service setting.
PREFERRED QUALIFICATIONS Understanding of the food-service and hospitality industry both from a professional and non-professional culinary perspectives.
Hospitality or events management experience.
Familiarity with the CIA's mission and history.
Culinary Institute of America graduate.
REQUIRED SKILLS Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
Demonstrated ability to show a high level of service responsiveness to customers.
Ability to maintain confidentiality.
Excellent written, verbal communication, and presentation skills required.
Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
Must have a proven, consistent track record showing the ability to work with all levels within an organization.
Must display a high level of energy and self-motivation.
Strong computer experience, which must include abilities to work effectively with MS Office suite products, i.
e.
Word, Excel, PowerPoint.
Strong administrative abilities.
WORKING CONDITIONS Must be able to work overtime on nights and weekends as required by business needs.
Ability to lift and carry up to twenty-five (25) pounds Ability to stand and work for extended periods of time during customary service hours.
Regular work requires the use of a computer, sometimes in excess of eight (8) hours per day.
#J-18808-Ljbffr Recommended Skills Accounts Receivable Adaptability Administration Business Administration Business Requirements Communication Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p0026b3x903y85yt9', 'ExternalApply-j3p0026b3x903y85yt9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
CIA Consulting Requisition Number:
KITCH004338 Apply now Posted :
February 21, 2024 Full-Time Locations Showing 1 location DescriptionThe hiring rate for this position is $22.
00 an hour.
The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more!As the benefits package at the CIA results in a significant value above the base hiring rate for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.
POSITION SUMMARYThe Consulting & Food Enthusiast Coordinator will be responsible for the overall coordination of the on-campus customer experience including the kitchens for the Food Enthusiast and CIA Consulting department's programming.
ESSENTIAL RESPONSIBILITIES Coordinate with the Food Enthusiast (FE)/ CIA Consulting (CIAC) team to ensure successful kitchen experience for all programs while providing the highest level of customer service Accountable for maintaining the standard of excellence in customer service for all client interactions and fostering FE/CIAC customer relationships.
Greet clients and ensure that all guest related kitchen details are accounted for prior to program.
Coordinate facility set up and break down including, but not limited to continental breakfast, physical room configuration per client requests, etc.
Coordinate client needs including, but not limited to restaurant reservations, housing and transportation as well as special requests.
Assist guests in the kitchen setting with any questions, general needs, training on the safe operation of all equipment, locating utensils, equipment and/or food items needed for their class, keep students informed of dishwashing and cleaning procedures of all kitchen and common spaces.
Assist in the kitchen as needed, providing support to the chef instructor and guests during all hands-on classes.
This includes set-up, mise en place, clean-up, and restocking equipment.
Assist in the registering of participants into student registration system (Xen), including but not limited to generating certificates, rosters, and course completion.
Contact class waitlists per weekly report, when new classes and/or sections are added, and/or when canceling or transferring registrations.
Process transfers or refunds, send receipts, apply discounts, process gift card payments, and provide details on course offerings.
Responsible for monthly program supply inventory; ordering program and office supplies as needed.
Team monitoring of website emails and escalating issues appropriately.
Assists CIA Consulting/Food Enthusiast Programs Manager and Directors with calendar scheduling.
Coordinate with Accounts Receivable on the management of invoice creation, tracking, collection and deferred accounts for consulting and food enthusiast programs as needed.
All other duties as assigned.
REQUIRED QUALIFICATIONS Education :
Associate's Degree in Hospitality, Business Administration or related field or significant experience in lieu thereof.
Experience :
Minimum of two (2) years of experience in a hospitality or customer service setting.
PREFERRED QUALIFICATIONS Understanding of the food-service and hospitality industry both from a professional and non-professional culinary perspectives.
Hospitality or events management experience.
Familiarity with the CIA's mission and history.
Culinary Institute of America graduate.
REQUIRED SKILLS Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
Demonstrated ability to show a high level of service responsiveness to customers.
Ability to maintain confidentiality.
Excellent written, verbal communication, and presentation skills required.
Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
Must have a proven, consistent track record showing the ability to work with all levels within an organization.
Must display a high level of energy and self-motivation.
Strong computer experience, which must include abilities to work effectively with MS Office suite products, i.
e.
Word, Excel, PowerPoint.
Strong administrative abilities.
WORKING CONDITIONS Must be able to work overtime on nights and weekends as required by business needs.
Ability to lift and carry up to twenty-five (25) pounds Ability to stand and work for extended periods of time during customary service hours.
Regular work requires the use of a computer, sometimes in excess of eight (8) hours per day.
#J-18808-Ljbffr Recommended Skills Accounts Receivable Adaptability Administration Business Administration Business Requirements Communication Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p0026b3x903y85yt9', 'ExternalApply-j3p0026b3x903y85yt9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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